Comfort Suites Humble Houston IAH

Very friendly and flexible staff, comfortable rooms and very clean. The beds were utterly comfortable, breakfast was better than what we expected with several options included. Staff allowed us to call from reception to order food in the evening, since they have no restaurant on their premises.

Was going on a cruise and needed a place to stay over night. The transportation to the hotel was good and the driver who picked me up was great, when asked where to eat the driver let me know where I could eat near the hotel. The GM was working at the front desk and checked me in with a smile, as well as being recognized as a member. The night auditor was a pleasure to talk as well as the morning clerk who checked me out. The breakfast was also good and the person who made the breakfast was very polite and friendly.

Lanetta at the front desk couldn’t have been nicer and more helpful with our last minute booking. The room overall was exactly what we were looking for to stay close to the airport before we flew out in the morning. Didn’t get to try the breakfast.

The property is well maintained, very clean, and in a great location. The woman at the front desk, I believe her name was Leiya, was perfect. She was the definition of great customer service. My check in was smooth, quick, and friendly. This stay really changed my view of Comfort Suites. I’ve had bad, sketchy experiences at hotels that are on the lower end of the price range and I typically like to book rooms at more expensive locations because I’ve found a higher price point usually comes with better service and cleanliness standards. However, I will now be staying at this location any time I find myself needing a room in Humble because I was thoroughly impressed.

The staff were very accommodating, and when the shuttle driver was busy, the general manager personally drove me to the airport! She, like all of the other staff, were incredibly friendly, and I greatly appreciated meeting them. Rooms were just right for one person, and the pool (although outside) was clean and enjoyable. The beds were quite comfortable!